We are really impressed with the current speed of service; I am regularly seeing under 24 hour turn around from dictation to ready for release and I think that’s sensational! More than one of the VMSA clients I have set up with you has remarked ‘this has changed my life.’

iMedX delivered on our requirements and we went live as planned. The iMedX team are professional in their approach with a high level of customer service, both on-site at Parkville and Sandringham, and with remote support. The iMedX solution enables us to have a complete electronic workflow for outpatient letters from dictation, through to transcription, and secure distribution. A positive outcome has been an improved turnaround time in communicating with our GPs. A future advantage of iMedX is proven integration with our EMR that will be implemented in in 2020. We can recommend iMedX to any hospital seeking to implement a reliable and technically up-to-date, software as a service (SaaS) dictation and transcription system.

My experience in working with iMedX was very positive. Their professionalism was refreshing and I would welcome the opportunity to work with them again. iMedX was responsive to our processes, and provided timely responses to our concerns. They did a great job in communicating and keeping our team informed of project updates. Thank you for making the end-to-end project work, resulting in a successful go-live, a very pleasant experience.