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Testimonials

Our DHB has been very happy with iMedX as one of our core outsourcing Transcription vendors. They perform particularly well in the areas of; managing the on-boarding and training of Medical Typists, managing the QA control of work produced for our organisation which is of high quality, managing the workload and volume fluctuations of any daily/weekly transcription which we send them and building and working on custom interfaces with our various technical teams. They are an extremely professional and customer focussed company.

My experience in working with iMedX was very positive. Their professionalism was refreshing and I would welcome the opportunity to work with them again. iMedX was responsive to our processes, and provided timely responses to our concerns. They did a great job in communicating and keeping our team informed of project updates. Thank you for making the end-to-end project work, resulting in a successful go-live, a very pleasant experience.

iMedX have developed a solution that meets our needs on a number of levels. They have consistently provided excellent customer service. Alex has been available to meet onsite whenever the need arose and find sensible solutions to any issues encountered. The implementation with the clinics was managed and supported by iMedX which was key ingredient in its success. The quality of the letters has been very high with no issues identified by random quality audits that we conduct in-house. Feedback from clinicians is very positive. We have a complex integration environment that spans 5 separate PAS systems which has been handled seamlessly by iMedX. Most importantly, we have seen a major improvement in our turn-around time and this has been achieved consistently.