Toowoomba Hospital Case Study

DARLING DOWNS HOSPITAL AND HEALTH SERVICE

Toowoomba Hospital’s medical transcription workflow was facing a number of challenges. The Medical Transcription team were overwhelmed with daily volume resulting in delayed turnaround time for transcription – the longest of which was 8 weeks post dictation. The workflow did not allow for simple dictation capture and transcription, nor did it allow for easy outsourcing of overflow work.

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